Who are we?
We are Consultores de Tecnologías Digitales, S.L. / BDigital Solutions, and we process your data as Data Responsable. This means that we collect and store your personal data and that if you have any questions regarding the handling of that data, you should contact us.What do we use your personal data for?
We will use your data to respond to any requests, queries or suggestions you make to us. We may also use the data to contact you if necessary or to send you marketing information if you have authorised us to do so.Why do we process your personal data?
We are entitled to process your data for several reasons: In most cases, such as when you send us a query or request, the legitimacy comes because we have a legitimate interest in responding to it. When we send you a commercial communication, the legitimacy is given by your authorization for us to do so. We may also be entitled to perform the contract that binds us, in cases where you are a customer or supplier of ours.Who do we share your personal data with?
We do not intend to share your personal data, but for certain purposes, it is sometimes necessary to do so. Whenever we do so, it will be with companies we trust, with whom we will have reached an agreement and who will have accredited regulatory compliance in accordance with current data protection regulations. Whenever we share your data, it will be for specific matters and under our control. These companies will not process the data on their own but in accordance with our order.What rights do you have in relation to the personal data we process?
Whenever your personal data is processed, you have the right to access, rectify and delete that personal data. If certain circumstances are met, opposition, portability and limitation of their use are also allowed, as well as not being subject to automated decisions. For more detailed information, you can continue reading the rest of the Privacy Policy.Who is the Data Responsable?
The Data Responsable of the personal data collected on this website is: Consultores Tecnologías Digitales, S.L. - B67009696| Address: | Carrer París 209, 3 2 08008 Barcelona, Spain |
| Email: | a.balana@bdigitalsolutions.com |
| Telephone: | +34933636550 |
| Web: | www.bdigitalsolutions.com |
| DPO: | a.balana@bdigitalsolutions.com |
The data you provide us through this website, as well as on our social networks, will be processed by the Data Controller indicated above, in accordance with the provisions of this Privacy Policy as well as the information collected in the Processing Activity Register, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council. of 27 April 2016 on the protection of natural persons with regard to the processing and free movement of personal data, (hereinafter GDPR).
1.6 Notifications
Our website allows the processing of data for different purposes, so depending on the services or functionalities you want to enjoy at any given time, we will need to process some data or others. Even so, in general they will be the following:
- Identification and contact data: We collect identification and contact data from those users who browse our website or fill in a form. This data block includes name and surname, language, telephone number, email, etc.
- Connection, geolocation and browsing data: We collect connection, geolocation and browsing data provided by cookies or permissions that have been attributed to the browser from which the website is accessed if it is done from a mobile phone.
- Commercial information: We collect commercial information data from those users who have subscribed to the newsletter or have agreed to the installation of certain commercial profile cookies.
In certain forms, in which we will ask you for personal data to give you access to certain functionalities, it is necessary to fill in fields marked as mandatory. Please note that failure to fill in the required data may result in not having access to said service or functionality.
| PURPOSE | +info |
|---|---|
| Respond to requests or requests made through the contact or user service forms | This purpose processes only the strictly necessary data linked to the request that the user makes. |
| Marketing | This purpose includes the processing of your data mainly for:· Personalize services and offer recommendations based on user preferences. It involves the analysis of the user profile.· Display online advertising that may appear on websites or apps and that is associated with the acceptance of profiling cookies. |
| Web Usage and Quality Analysis | By accessing our website and accepting cookies, we may process, for analytical and statistical purposes, the information they collect about how users interact with our website and what improvements we may make. |
What is the legitimacy for the processing of your data?
| PURPOSE | LEGITIMATION |
|---|---|
| Respond to requests or requests made through the contact or user service forms | When the communication is in relation to a request or query, we have a legitimate interest in responding to you (art. 6.1.f GDPR) |
| Marketing | When we process your data for marketing purposes, the legitimacy is given by:· The legitimate interest we have in personalising the services and providing recommendations to our customers, as well as in combining the information we have in order to understand our customer's tastes and interests. (art. 6.1.f GDPR).· The express authorisation of the user when accepting cookies that allow the analysis of their habits (art. 6.1.a GDPR). |
| Web Usage and Quality Analysis | When we process data for analytical and web quality purposes, we are legitimized by the express authorization that the user gives when accepting cookies. (Art. 6.1.a GDPR). |
How long do we keep your data?
| PURPOSE | PLAZO |
|---|---|
| Respond to requests or requests made through the contact or user service forms | The data relating to requests and applications will be kept for the period necessary to process the management. |
| Marketing | The data related to advertising and marketing will be processed until the user revokes their consent or reconfigures their device to delete cookies or limit their use in the different browsers. |
| Web Usage and Quality Analysis | The data will be processed in a timely manner and, whenever possible, will be anonymised. |
Do we share your data with third parties?
In order to comply with the intended purposes, and guarantee the quality standards of Consultores Tecnologías Digitales, S.L., it is necessary that we have the support of external companies that allow us to develop our activity. The entities to which we can transfer your data, always according to the need, are:
- Financial Institutions
- Suppliers and collaborators of technological services.
- Customer Service Providers.
- Suppliers and collaborators of advertising, marketing and social media services.
Our suppliers are entities located within the EU territory, so they guarantee compliance with the GDPR and the contract for data processors has been signed with them to ensure their correct regulatory compliance. However, in specific cases, it may be that one of our providers is located outside the EU area and, as a result, international data transfers take place. In these cases, Consultores Tecnologías Digitales, S.L. will guarantee the use of the Standard Contractual Clauses adapted by the European Commission as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.
In any case, the suppliers with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organisational measures for the correct protection of the same. By accepting this Privacy Policy, you agree that an international transfer of data may take place in accordance with the guarantees.
In the event that the requirements set out in Article 46 GDPR are not met, the data subject may consent to the international transfer or a contract may be performed in the interest of the data subject. Otherwise, an authorisation must be requested from the Supervisory Authority.
Likewise, we inform you that some services provided by Consultores Tecnologías Digitales, S.L. may involve the transfer of personal data to a third country outside the EU, in "cloud" services offered by some of the main international providers (for example: Amazon, Google, Microsoft, Apple.). Compliance with the aforementioned will also be confirmed in these services.
Finally, we inform you that the data may be transferred or required by administrations and public bodies when required by the applicable regulations.
What are your rights when you provide us with your data?
At Consultores Tecnologías Digitales, S.L. we are committed to respecting the confidentiality of your personal data and guaranteeing the rights inherent to both them and the processing we carry out. For this reason, we offer you two ways to request the exercise of your rights by indicating in the subject "DATA PROTECTION":
- Email to: info@balanaeguia.com
- Mail to: Carrer París 209, 3 2
- DPO : a.balana@bdigitalsolutions.com
If we consider it necessary, we may request a copy of a document accrediting your identity or that of the person you represent, as well as the representation you have over them.
The rights that can be exercised, regardless of the purpose or legitimate basis, are:
- Ask us for access to the data we hold about you.
- Ask us to rectify the data we already have, but it turns out to be erroneous or inaccurate
- Ask us to delete data that is no longer necessary for the purpose for which it was requested.
- Ask us to restrict the processing of your data.
- Revoke the consent you have previously given us for the processing of your data.
- Object to us processing your data based on legitimate interest, especially in the field of marketing.
- Request data portability (this right can only be exercised when the legitimacy is consent or the execution of a contract).
Consultores Tecnologías Digitales, S.L. must respond to the request submitted within one month of receiving the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of applications. We will inform you of any extension within one month of receipt of the request stating the reasons for the delay.
Likewise, the interested parties have the right to complain to the competent Supervisory Authority (Spanish Data Protection Agency) when they consider that Consultores Tecnologías Digitales, S.L. has violated the rights that the data protection regulations recognize in www.aepd.es.
What happens if they provide us with data from third parties or if a third party has provided their data?
Under no circumstances do we accept that you provide us with the data of a third party. In any case, if you consider that someone may be interested in our services, we ask you to provide our contact so that this person can provide their own data.
If, on the other hand, you suspect that a third party has provided us with your personal data, please contact us as soon as possible so that we can block the information and carry out the relevant checks.
Changes to the Privacy Policy
We may modify the information contained in this Privacy Policy from time to time. If we do so, we will notify you by different means through the website itself or even by communication to the email address you have provided us when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, object to or unsubscribe from any service or functionality.
Links to Other Websites
If you choose to leave our website through the links that appear on our website, Consultores Tecnologías Digitales, S.L. will not be responsible for the privacy policies of these pages or for the cookies that they may store on the user's computer in accordance with the provisions of our legal notice and policy of use.
Date: January 2024